We’ve compiled a short list of our most frequently asked questions. If you don’t see what you’re looking for here please contact us. We’d be happy to answer any additional questions you may have.
Tofino is both our company name as well as our lean, web-based just-in-time MRO inventory management, asset management, maintenance management and e-procurement solution. We aggressively support manufacturers in their efforts to achieve Overall Equipment Effectiveness (OEE), in addition to providing cost-effective controls for managing multiple MRO vendors, locations and vending solutions.
The Tofino Software agreement is month-to-month and may be terminated by you at any time with 30 days notice.
All of your data belongs to you, and can be accessed and downloaded by you at any time from anywhere, 24 hours a day 7 days a week, 365 days a year. If you elect to terminate your agreement Tofino Software will save your data for a minimum of 30 days after termination.
Any internet-connected device – tablets and smartphones included. Tofino supports the most recent versions of Windows, Linux, Mac OS, Android and iOS. Tofino’s web-based application has been developed and tested with IE, Microsoft Edge, Chrome, Firefox, and Safari.
Tofino manages MRO secondary and primary parts replenishment, and procurement for the entire facility, across multiple locations. Our Smart Procurement automates your buying cycle, providing end-to-end control and visibility throughout the procurement lifecycle. With Tofino you can restrict maverick buying while keeping your shop stocked with the material you need, when it’s needed. Built-in CMMS completes the package, all focused on keeping your enterprise running at peak efficiency.
Customers are typically up and running almost immediately, using Tofino to manage parts inventories and procurement, create work orders, and track assets. With Tofino’s hands-on, role-based training most customers are fully self-sufficient within days of going live.
Your system will be provisioned by Tofino Software within hours of registration. User training and Tofino’s intuitive interface ensures your employees are up and running in a few hours.
Yes, Tofino supports multiple vendors, vendor catalogs and punchout. This provides our customers with the flexibility to source industrial supplies from multiple suppliers while also designating preferred suppliers on an item-by-item basis. All vendor catalogs, including punchout, are accessible with one-click.
Tofino supports multiple locations, sites and facilities, providing part visibility down to the bin number, or vending carousel and coil. Tofino provides real-time inventory and purchasing transparency across all your locations.
Tofino has integrated with PeopleSoft, SAP, JDE/Oracle, Microsoft Dynamics, AS400, various Infor Products, and other ERPs. The Tofino API/data transfer protocol interface is well documented and supported by most contemporary business systems. We work closely with your IT and business leads to define your integration requirements and meet your business goals.
Tofino’s Inventory Management application integrates with most vending solutions. Vending integration allows all vending machine inventory to be seen and managed through Tofino, providing a single view of all MRO material, whether in supply rooms or in vending.
You will need to designate users who will have access to Tofino along with their access privileges. Tofino offers several options for tracking usage by employee, cost center, work order or GL code. We will help you configure your application for your specific use case. Existing databases can be uploaded using our on-screen guides and templates, or as part of Tofino Software’s services during initial implementation.
Tofino’s flexibility allows our customers to define exactly what they want to track, how they want to track it, how and when they want to replenish inventory, and where they require traceability. Customer use cases determine the data requirements, not our software. That just makes business sense.
The Implementation Fee is a one-time charge for each distinct address or site, and includes the following:
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